Last updated: February 28, 2025
Qeefle LTD, registered under number 16259690, is a private limited company by shares with a capital of £1,000, registered under the Companies Act 2006 in the United Kingdom. The company's registered office is located at 85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom.
Publishing Director: Mr. Abdelghafour BOUHDIDA
Website Hosting Provider: LWS - Ligne Web Services SAS is a subsidiary of Groupe LWS, a company with a capital of €1,000,000 registered at the Epinal RCS under number 450 453 881, 2 rue Jules Ferry, 88190 Golbey.
Contact: contact@qeefle.com
This information is provided in accordance with legal requirements for identifying the website publisher and service provider. For any questions or inquiries, you can contact the company using the details above.
In these General Terms and Conditions (hereinafter "GTC"), the following terms will have the meanings defined below:
These GTC aim to define the terms of access and use of the Services provided by Qeefle LTD, as well as the subscription conditions for these Services. By using the Website or Application of Qeefle, the User unconditionally accepts all the provisions of these GTC.
Qeefle LTD offers an online micro-learning platform allowing the User to:
Access to these Services is either free (with limitations) or through a paid Premium Subscription, which provides full access to the courses, quizzes, and community features. The details of these Subscriptions (duration, price, content of the offers) are provided below. The GTC govern the contractual relationship between Qeefle LTD (the service provider) and the User (the recipient of the services), defining the rights and obligations of each party.
Qeefle LTD places particular importance on the protection of the personal data of its Users and is committed to complying with the applicable regulations in the United Kingdom. In the context of using the Qeefle platform, the Company may be required to collect and process personal data.
Data collected: When creating an account and using the Services, Qeefle collects only the necessary information for account registration and functioning, namely: the User's first name, last name, email address, and date of birth. This data is voluntarily provided by the User during registration.
Use of the data: The data collected primarily aims to provide access to the Services and manage user accounts. Specifically, this information is used for: (a) creating and managing the User's profile, (b) providing access to micro-learning courses, quizzes, and social network features, and (c) analytical tracking of platform usage. Qeefle uses tools like Google Analytics to obtain anonymized statistical data about the usage of the Site and Application in order to improve the user experience and service quality. No identifiable personal data is shared for commercial or advertising purposes without explicit User consent.
Sharing and confidentiality: Qeefle LTD is committed not to share or sell the personal data of Users to third parties, unless necessary for the provision of the Service. Specifically, payment information (such as credit card details) is securely processed by the payment provider Stripe when subscribing to a Premium Subscription. Stripe is the only third party to receive certain payment data from the User, and this only for transaction processing. Outside of Stripe, no third party has access to the User's personal data, except for potential legal or regulatory obligations (e.g., a request from a competent judicial or administrative authority).
Data Security: Qeefle implements security measures compliant with industry standards to protect User information from unauthorized access, modification, disclosure, or destruction. The Site and Application use SSL encryption (Secure Socket Layer) to secure data exchanges between the User's device and Qeefle's servers (e.g., during registration or login). Additionally, databases containing personal information are appropriately protected. The User is nevertheless invited to keep their login credentials (password) confidential and to immediately inform Qeefle of any unauthorized use of their account.
User Rights: Under applicable data protection laws (General Data Protection Regulation – GDPR, as adopted under UK law, and the Data Protection Act 2018), each User has the following rights regarding their data:
To exercise these rights, the User may submit their request to Qeefle LTD by email at contact@qeefle.com or by any other means provided on the Site. Qeefle may ask the User to verify their identity to prevent unauthorized access to the data. The Company commits to responding to rights requests within the legally applicable time frames. For more details on the processing of personal data, the User is invited to consult the Privacy Policy or to contact the Company for any privacy-related inquiries.
Qeefle offers two types of access to its Services, allowing the User to choose the option that best suits their needs: Free access and Premium access (paid). The terms of these offers are detailed below.
Payment terms: Payment for the Premium Subscription is made online by credit card via the secure Stripe system. At the time of subscription, the User is redirected to a secure SSL payment interface managed by Stripe, where they enter their payment details safely. Qeefle LTD does not store the User's full banking information on its servers, as these are processed directly by Stripe. Once payment is validated by Stripe, the User receives confirmation of their subscription (on-screen and/or by email).
Subscription activation: If the subscription to the Premium plan occurs when the platform is not yet publicly launched (pre-registration), the actual activation of Premium Services will occur as soon as the platform is launched. If the platform is already launched, access to Premium content and features is granted immediately after payment confirmation. The Premium Subscriber can then immediately access all paid micro-learning courses, quizzes, and exclusive features. Qeefle commits to providing the subscribed digital service (access to online content) upon payment, with no physical goods delivered. The User must have internet access and a compatible device to use the Services (any internet connection fees remain their responsibility).
Billing and Renewal: For monthly subscriptions, the User's credit card will be automatically charged every month on the subscription anniversary date, unless the Subscription is canceled before the renewal date (see the Cancellation section). For yearly subscriptions, payment is charged in one lump sum for the year, and the Subscription will automatically renew at the end of the 12-month period for a new year unless the User cancels before the renewal date. Qeefle will inform the User about the automatic renewal terms clearly during the initial subscription and, if applicable, will send a reminder before the annual renewal in accordance with legal obligations. The User can manage or cancel the renewal of their Subscription at any time from their personal space.
Legal withdrawal period: In accordance with the applicable UK regulations for contracts concluded at a distance (Consumer Contracts Regulations 2013, inspired by the European Consumer Rights Directive), a User who subscribes to a Premium Subscription (as a private consumer) has a fourteen (14) calendar day period from the date of payment confirmation (contract conclusion online) to exercise their right of withdrawal, without having to justify their decision.
Exercise modalities: To exercise their right of withdrawal, the User must notify Qeefle LTD of their intention to withdraw before the expiry of the 14-day period. This notification can be made by any unambiguous means, such as sending an email to contact@qeefle.com. Qeefle will acknowledge receipt of the User's withdrawal request. It is advised for the User to keep proof of the request submission.
Exception – Digital content provided immediately: Please note, the right of withdrawal does not apply or may expire early if the User has requested immediate access to the digital service and if the service has been fully provided before the end of the 14-day period. In practice, this means that if the User accesses the paid digital content of Qeefle (e.g., by starting to view a Premium micro-learning course or using reserved features) before the expiry of the 14 days, they acknowledge that the service is provided without waiting for the withdrawal period to elapse and they expressly waive their right of withdrawal. Qeefle seeks the User's express consent to this effect before the end of the withdrawal period and before accessing any Premium digital content. If the User has not yet accessed the Premium Services or does not wish to access them immediately, the 14-day withdrawal right remains fully applicable.
Effects of withdrawal: In the case of valid exercise of the right of withdrawal within the allowed period, Qeefle LTD commits to refunding the User all amounts paid for the relevant Premium subscription. The refund will be made to the same payment method used in the original transaction, unless otherwise agreed by the User, and within a maximum of 14 days from the date Qeefle was informed of the withdrawal decision. Once the withdrawal is effective, the User's access to Premium Services will be deactivated (their account will revert to a free account).
Withdrawal form: Below is a sample form that the User can – without obligation – use to notify their withdrawal. Simply complete it and send it by email to Qeefle LTD if the User wishes to withdraw:
To: Qeefle LTD, 85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom.
E-mail: contact@qeefle.com
I hereby notify my decision to withdraw from the Qeefle Premium subscription contract entered into on [subscription date].
Consumer's name: [Your full name]
Consumer's address: [Your postal address]
Date of request: [Date of sending]
Each subscribed User has the ability to cancel their Subscription at any time, at no cost other than internet connection, via their member space on the Website or Application. Cancellation stops the Subscription renewal, and depending on the type of subscription, the effect is as follows:
In the event of serious non-compliance by the User with these Terms (e.g., fraud, illegal content sharing, harmful behavior towards other users), Qeefle LTD reserves the right to suspend or terminate the User's account at its own discretion, after notification by any means (email, site notification). In this case, if the User had an active Premium Subscription, no compensation or refund will be owed if the termination is due to a violation of the Terms by the User. This measure does not exclude the possibility for Qeefle to pursue legal action against the User for damages resulting from this violation.
Responsibility of the User: The User agrees to use the Website, the Application, and the Services in accordance with these Terms, the applicable laws and regulations, and the normal purposes of the platform. They are responsible for the equipment and internet connection necessary to access the Services. The User is also fully responsible for the information they provide during registration and for the security of their login credentials. In the event of a violation of the Terms by the User, including abusive or fraudulent use of the Services, failure to respect Qeefle's or other users' intellectual property rights, or posting prohibited content (see below), the User acknowledges that Qeefle LTD may suspend or terminate their access to the Services, without prejudice to any damages that Qeefle may claim. Qeefle LTD shall not be liable for any consequences resulting from the User's non-compliance with the Terms.
User-generated content (social exchange space): The Service includes a community space in the form of a social exchange area where Users can post messages, comments, or any other content related to the training courses. Each User is solely responsible for the content they decide to post on the platform. Qeefle LTD acts as the host of this third-party content: the Company does not conduct systematic prior control over Users' posts. As a result, Qeefle LTD cannot be held responsible for any illegal, offensive, or inappropriate statements posted by a User on Qeefle's social network. However, in accordance with the law, Qeefle commits to promptly removing any clearly illegal content that is reported. The Company also reserves the right to moderate, remove any content or contribution from a User that violates these Terms (e.g., immoral, defamatory, inciting hatred, or infringing on others' rights) and to sanction the author (warning, suspension, or banning from the Service). The User guarantees Qeefle against any claim or action by third parties related to content they have posted on the platform, and will indemnify the Company for any harm or costs (including legal fees) resulting from a failure to comply with this obligation.
Limitation of the Company's liability: Although Qeefle strives to provide a reliable and high-quality service, the User acknowledges that Qeefle LTD's liability will only be engaged in the case of proven fault by the Company and within the limits allowed by law. Qeefle LTD shall not be liable for any indirect damages suffered by the User in connection with the use of the Services (such as data loss, profit loss, opportunity loss, etc.). Furthermore, Qeefle does not guarantee that access to the Services will be continuous, uninterrupted, or error-free (e.g., in the event of technical maintenance, network problems independent of Qeefle, or force majeure). The Company will make reasonable efforts to ensure the availability and proper functioning of the platform but will not incur liability for events beyond its reasonable control.
No provision of these Terms shall exclude or limit Qeefle LTD's liability in the event of personal injury or any other case where such exclusion or limitation would be illegal under applicable law.
All content offered on the Qeefle platform (including, but not limited to, texts, audios, quizzes, illustrations, logos, user interfaces, and their selection and arrangement) is protected by intellectual property laws, including the Copyright, Designs and Patents Act 1988 in the UK.
Qeefle LTD is the exclusive owner of the intellectual property rights or holds the necessary usage rights for all elements accessible on the site and application, unless stated otherwise. The User is prohibited from reproducing, representing, adapting, modifying, distributing, disseminating, or exploiting, in any form, all or part of the elements of the site or application without prior written authorization from Qeefle LTD.
Any unauthorized use of these contents may result in civil and/or criminal liability for the User, especially in the case of infringement. Qeefle LTD reserves the right to take legal action to enforce its intellectual property rights and claim damages in case of harm.
These T&Cs, as well as the contractual relationship between the User and Qeefle LTD, are governed by UK law. In case of a dispute regarding the interpretation, validity, or execution of these terms that cannot be resolved amicably, the competent courts will be exclusively the courts in the United Kingdom.
If the User accesses the Services from a country other than the UK, they are still subject, for contractual matters, to the UK law as specified above, without prejudice to any mandatory provisions that may apply in their country of habitual residence regarding consumer protection (if applicable). By accepting these T&Cs, the User consents to the exclusive jurisdiction of UK courts in case of a dispute.
If any provision of these T&Cs is found to be invalid or declared so under a law, regulation, or as a result of a final decision by a competent court, the other provisions will remain fully in effect. In this case, Qeefle LTD commits to immediately replacing the affected clause with a valid clause having as close an economic and legal effect as possible to the initial clause.
In the event of any difficulty in interpreting between the heading of an article and its content, only the content of the clause will prevail. The section headings of these T&Cs are provided for convenience only and will be considered as non-existent in the case of a dispute over interpretation.
Acceptance of the T&Cs: Registering on the Qeefle platform (creating an account) and/or subscribing to a Premium Subscription implies the full, unconditional, and irrevocable acceptance of these T&Cs by the User. During the registration or online subscription process, the User must check the box indicating that they accept the T&Cs. If not accepted, registration or subscription cannot be finalized and the User cannot access the Services. It is the User's responsibility to carefully read the T&Cs before accepting them. The T&Cs constitute a binding legal agreement between the User and Qeefle LTD. It is recommended that the User save or print a copy of these T&Cs for future reference.
Modification of terms: Qeefle LTD reserves the right to modify or update these T&Cs at any time, especially to adapt to changes in legislation, Services offered, or the conditions of operation of the Site and Application. In the event of a substantial modification to the T&Cs, Qeefle will inform Users by notification on the Site, email, or upon their next login to the platform. The modified terms will take effect as soon as they are posted online or at the date indicated in the notification, and will apply to any use of the Services after this update. If a User does not accept the modified T&Cs, they may still cancel their Subscription and cease using the Services. Continuing to use the platform after the modifications take effect will constitute the User's acceptance of the new terms.
Entirety and divisibility: These T&Cs express the entire agreement between the User and Qeefle LTD regarding the use of the Services and replace any prior agreement, oral or written, concerning the same subject. If any provision of these T&Cs is found to be invalid, illegal, or unenforceable by a competent court, that provision will be interpreted or limited to eliminate the invalid or unenforceable part, to the extent possible, and the other provisions will remain fully in effect. Qeefle's failure to enforce any clause of the T&Cs or to exercise any right under the T&Cs will not constitute a waiver of their right to invoke it later.
Customer service and support: For any questions, complaints, or requests for information regarding the Services, Subscription, or these T&Cs, the User can contact Qeefle support via the email address contact@qeefle.com. Qeefle LTD will strive to respond as quickly as possible and provide the necessary assistance.
By accepting these T&Cs and legal notices, the User acknowledges having read them in full. These terms will remain permanently accessible on Qeefle's Website. The last update of the T&Cs is indicated below.